If pre-selected by a recruiting service for the tests (see useful information here), you will receive the invitation to attend the CAST Permanent reasoning tests in your EPSO account around 10 days before the tests take place.
Moram li rezervirati termin za internetsko testiranje?
Ne, kandidati više ne moraju unaprijed rezervirati termin za testiranje. Zbog načina rada novog EPSO-ova pružatelja usluga testiranja svi će kandidati biti pozvani na polaganje testova istog dana i u isto vrijeme.
Točan datum i vrijeme testiranja objavit će se na relevantnoj stranici natječaja čim budu dostupni. Napominjemo da nije moguće mijenjati vrijeme i datum testiranja.
Smijem li se jednom prijavom prijaviti na više funkcijskih skupina ili profila?
Ne, za svaki profil i/ili funkcijsku skupinu morate podnijeti prijavu.
Više informacija o profilima i funkcijskim skupinama: Ugovorno osoblje (stalni CAST) | EU Careers (europa.eu)
Koje popratne dokumente trebam predočiti za prijavu na CAST?
Kandidati u postupku odabira ugovornog osoblja (CAST/P) ne mogu popratne dokumente povezati sa svojom prijavom za CAST/P na EPSO računu. Popratne dokumente predat će službi koja zapošljava novo osoblje u fazi testiranja za zapošljavanje i/ili prije zapošljavanja.
Kandidati bi trebali moći popratnom dokumentacijom dokazati podatke navedene u obrascu za prijavu (kvalifikacije, iskustvo, poznavanje jezika itd.). Službe koje zapošljavaju novo osoblje obavijestit će kandidate o tome koje će dokumente (preslike ili izvornike) morati predočiti i kada.
EPSO ne može pružiti informacije o pravilima za popratnu dokumentaciju koja se primjenjuju u raznim službama koje zapošljavaju novo osoblje. U nastavku su navedene informacije koje služe kao ilustracija:
- Među ostalim dokumentima kandidati moraju dostaviti važeću osobnu iskaznicu ili putovnicu.
- Kao dokaz stručne spreme i osposobljavanja kandidati će morati dostaviti:
a) presliku diplome/diploma i/ili svjedodžbu o osposobljavanju kojima se potvrđuju obrazovne kvalifikacije
b) ako su diploma ili svjedodžba izdane u zemlji koja nije članica EU-a, obvezna je izjava o jednakovrijednosti koju izdaje nadležno tijelo države članice EU-a.
- Za sva razdoblja profesionalne aktivnosti kandidat mora priložiti sljedeće dokumente u izvorniku ili ovjerenoj preslici:
a) dokumenti bivših i/ili sadašnjih poslodavaca: ugovor(i) o radu s datumima početka i završetka zaposlenja i/ili prva i posljednja potvrda o plaći. U tim bi dokumentima trebalo navesti prirodu, razinu i detaljan opis dužnosti, a trebali bi imati i službeno zaglavlje i pečat poslodavca te ime i potpis odgovorne osobe;
b) za samostalan rad, npr. samozaposlene osobe ili slobodne profesije: računi ili narudžbenice u kojima se detaljno navodi obavljeni posao ili ostala relevantna službena popratna dokumentacija u kojoj se navodi priroda i trajanje posla ili usluga;
c) za vanjske prevoditelje: dokumenti kojima se potvrđuje trajanje rada i broj prevedenih stranica;
d) za vanjske usmene prevoditelje: dokumenti kojima se potvrđuje broj odrađenih dana i jezici s kojih i na koje se usmeno prevodi.
Kako će se ocjenjivati moje kvalifikacije i iskustvo?
The Call for expression of interest (see Section 3) defines only the basic requirements for qualification and experience, that can also be found in the Conditions of Employment of Other Servants. The specific requirements will be defined by the recruiting services in accordance with their needs and vacancies. The recruiting services will assess the candidates’ eligibility based on information provided in the application form and supporting documents that they will ask the candidate to provide. This may be done at the stage of recruitment tests and/or before recruitment.
EPSO cannot provide information on the rules applicable in various recruiting services when assessing the qualifications and/or experience of candidates. The following should be considered only as non-binding illustration of requirements that may apply.
Educational qualifications
Degrees, diplomas and/or certificates, whether issued in EU or non-EU countries, must be recognised by a competent authority of an EU Member State.
Professional experience
- To be taken into account, professional experience must normally meet the following general conditions:
a) It must be acquired after obtaining the required minimum educational qualification indicated in the notice of competition;
b) It must constitute genuine and effective work;
c) It has to be remunerated;
d) It must involve a professional relationship, i.e. being part of an organisational structure or supplying a service;
e) It must comply with the relevance criteria defined in the notice of competition. - Professional experience listed below may also be considered in the light of specific rules, for example:
a) In case of voluntary work, ‘remuneration’ is to be understood as any financial contribution received, including cost reimbursement and insurance coverage. Furthermore, voluntary work must involve weekly hours and duration similar to a regular job.
b) In case of traineeships, ‘remuneration’ is to be understood as any financial contribution received, including cost reimbursement and insurance coverage. A compulsory traineeship which is part of a studies programme, may be taken into account provided that (i) the traineeship is undertaken after achieving the minimum educational qualification indicated in the notice of competition, and that (ii) the traineeship is remunerated.
c) A compulsory traineeship which is part of a programme leading to, or which is a pre-condition for, registration with a professional association in order to obtain a right to practise a profession (for example, admission to the lawyers’ bar association) may be taken into account irrespective of whether the work was remunerated. However, where the work was not remunerated, the traineeship period may only be considered provided that the programme was successfully completed and the right to practise obtained. In all cases, only the minimum compulsory duration will be taken into account.
d) Compulsory military service that occurred before or after obtaining the required minimum educational qualification indicated in the notice of competition will be taken into account, including if it does not meet the relevance criteria defined in the notice of competition, but only for a period not exceeding the obligatory duration in the relevant Member State.
e) Maternity, paternity, adoption, or parental leave may be taken into account if covered by an employment contract.
f) In the case of doctorate studies, the period taken into account shall not exceed three years, provided the doctorate was obtained, and irrespective of whether the work was remunerated.
g) The period taken into account in cases of part-time work shall be calculated pro rata, e.g. half-time work for six months will count as three months.
Što je važno imati na umu pri polaganju računalnih testova?
Broj pitanja, trajanje testova i bodovni prag pronaći ćete u obavijesti o natječaju ili pozivu na iskaz interesa koji se odnosi na vaš postupak odabira.
Svi EPSO-ovi testovi organiziraju se na daljinu, putem interneta. Provjerite informatičke i tehničke zahtjeve za polaganje testova preko EPSO-ova novog pružatelja usluga. Dostupne su i posebne informacije o upotrebi službenog računala za internetske testove. Detaljne upute za internetske testove šalju se zajedno s pozivom na testiranje putem EPSO računa kandidata, a nakon toga e-poštom preko vanjskog ugovornog suradnika.
Što znače različite funkcijske skupine?
Contract staff positions are available for a wide range of jobs, requiring different levels of qualifications. They are divided into four function groups:
- I. manual and administrative support-service tasks
- II. clerical or secretarial tasks, office management and other equivalent tasks
- III. executive tasks, drafting, accountancy and other equivalent technical tasks
- IV. administrative, advisory, linguistic and equivalent technical tasks.
Koje poslove obavlja ugovorno osoblje u institucijama EU-a?
The specific duties will depend on the profile you are interested in. See Annex I to the Call for Expressions of Interest for detailed examples of duties per profile.
Contract staff are employed for a limited period, with an initial contract of 6-12 months.
In some EU bodies, it may be possible for the contract to be renewed for an indefinite duration.
Je li moja prijava na CAST/P/2015 i dalje valjana?
Sve prijave za EPSO/CAST/P/1-4/2015 (CAST za izvršne agencije) potvrđene do 25. studenoga 2016. (u podne po srednjoeuropskom vremenu) automatski su premještene u stalni postupak odabira CAST (EPSO/CAST/P/1-4/2017).
Ako ste već uspješno položili testove u okviru postupka odabira koje EPSO organizira za EPSO/CAST/P/1-4/2015, vaši rezultati ostaju valjani.
Mogu li izmijeniti sadržaj svoje prijave nakon što sam je potvrdio/potvrdila?
With the exception of the CAST Permanent for contract agents (see more information about this selection procedure), once validated, you can no longer modify the content of your application, as EPSO will immediately process the data.
For CAST Permanent:
You can modify the content of your application(s) for the CAST Permanent selection procedure and upload or update your CV within your EPSO Account at any time.
Don’t forget to update your application(s) at least every six months if you wish to remain visible to the recruiting services. This applies regardless of whether you passed or failed the tests.
Koje su faze stalnog postupka odabira CAST?
Prijava za stalni postupak odabira CAST nije sama po sebi jamstvo da ćete biti pozvani na testiranje. Na testove u okviru postupka odabira bit će pozvani samo kandidati koje službe koje zapošljavaju novo osoblje odaberu u uži izbor, i to kad se pojavi slobodno radno mjesto.
Postupak odabira sastoji se od sljedećih faza:
- Kandidati ispunjavaju i potvrđuju prijavu (ili više njih) i ažuriraju je barem svakih šest mjeseci kako bi potvrdili svoj interes i kako bi njihova prijava bila vidljiva u bazi podataka.
- Kad se pojavi slobodno radno mjesto, službe koje zapošljavaju novo osoblje iz baze podataka potvrđenih i vidljivih prijava u uži krug odabiru određeni broj kandidata čiji profil odgovara potrebama službe.
- Kandidati s predodabira (u užem izboru) pozivaju se na testove u okviru odabira koje organizira EPSO otprilike 10 dana prije testiranja. Riječ je o testovima s višestrukim izborom odgovora. Više informacija o informatičkim i tehničkim zahtjevima za internetsko testiranje.
- Kandidati koji prođu testove u okviru postupka odabira bit će pozvani na testove za zapošljavanje, u organizaciji službi koje zapošljavaju novo osoblje. Ti testovi mogu se sastojati od intervjua i drugih oblika procjene.
- Kandidati koji prođu testove za zapošljavanje možda će dobiti ponudu za posao.
Što se događa nakon što podnesem prijavu?
Službe koje zapošljavaju novo osoblje pregledat će bazu podataka svih prijavljenih kandidata i u uži izbor uvrstiti određen broj kandidata čiji profil odgovara slobodnom radnom mjestu za koje se prijavljuju. Kako biste bili vidljivi u bazi podataka, ažurirajte prijavu svakih šest mjeseci.
Samo oni kandidati koji uđu u uži izbor bit će, putem EPSO računa, pozvani na polaganje testa u okviru postupka odabira koji organizira EPSO.
Provjerite svoj EPSO račun najmanje svaka tri kalendarska dana. Ako ste ušli u uži izbor, primit ćete pozivnicu s naznačenim datumom testiranja.
Okvirni datumi razdoblja testiranja objavljuju se na stranicama traženih profila na našim internetskim stranicama.
Napominjemo da nije moguće promijeniti datum i vrijeme testiranja. Svi kandidati bit će testirani istodobno.
Koje ću testove polagati ako budem uvršten/uvrštena u uži izbor?
Ako vas službe koje zapošljavaju novo osoblje uvrste u uži izbor, bit ćete pozvani na polaganje niza testova zaključivanja u formatu pitanja s višestrukim izborom odgovora. Ti se testovi polažu na jeziku 1. Više informacija o informatičkim i tehničkim zahtjevima za internetsko testiranje.
Budete li uspješni na testovima koje organizira EPSO, službe koje zapošljavaju novo osoblje mogu od vas tražiti da polažete i dodatne testove koje smatraju relevantnima za taj posao, primjerice test sastavljanja pisanog teksta, vozački ispit, test poznavanja jezika itd. Sve informacije o tim testovima dobit ćete od službi koje zapošljavaju novo osoblje.
Za više informacija pogledajte naše ogledne testove („ugovorno osoblje”).
Kada ću dobiti svoje rezultate EPSO-ovih testova za odabir CAST-P?
Rezultate testova za odabir dobit ćete na svoj EPSO račun otprilike 2 tjedna nakon završetka razdoblja testiranja unutar kojeg ste pristupili testovima.
Objavljuju se rezultati koji su prethodno provjereni, potvrđeni i odobreni. Nakon objave rezultata testiranja točnost pitanja više se ne može osporavati.
Testiranja se organiziraju redovito tijekom cijele godine. Raspored možete pronaći na stranici pojedinog profila.
Zašto nisam uvršten/uvrštena u uži izbor za polaganje testova za odabir koje organizira EPSO?
CAST Permanent selection procedure attracts a high number of applications. However, the recruiting services only pre-select and shortlist a certain number of candidates whose profiles fit their needs.
Hoće li bolji rezultat na testu poboljšati moje izglede za zapošljavanje?
No. The recruiting services can only see if a candidate has passed or failed the tests.
Your score will only be visible to you, via your EPSO Account.
Što ako položim testove za odabir koje organizira EPSO?
If you pass the selection tests organised by EPSO (the reasoning tests) you will be invited for an interview and/or further tests by the recruiting service.
The validity of the reasoning tests results (from the date when the results have been published in your EPSO Account) is 10 years.
The results are always valid for the function group for which you were tested and for any lower function group.
Što ako ne položim testove (zaključivanja) u postupku odabira?
If you fail the reasoning test, you cannot be invited to take another reasoning test for the same or higher function group for the next 4 months. However, you can still be invited to take reasoning tests for lower function groups.
The 4-month period is counted from the day on which the test was taken.
Please note that the recruiting services are not obliged to invite you for re-testing, after the 4-month period is over.
Note: the above 4-months period applies to candidates who took their tests from January 2025 on. Candidates who took their tests before cannot be re-invited for 6 months as in the previous version call for expression of interest.
Što se događa ako položim testove u okviru postupka odabira koje organizira EPSO, ali ne i testove zapošljavanja?
The recruiting services may invite several candidates for recruitment tests for each vacant position. It is up to the recruiting services to provide feedback on the outcome of those tests to the candidates concerned.
However, should you not be successful on that occasion, your EPSO tests results will remain valid for 10 years (*), counting from the date when they are published in your EPSO Account.
Therefore, you may be invited to other interviews and/or recruitment tests by the same or another recruiter.
Don’t forget to update your application(s) at least every six months if you wish to remain visible to the recruiting services.
(*) This only applies to CAST/P procedures. Note that your tests results in the CAST/P selection procedure are not valid for other selection procedures.
Kada ću doznati kome je moj profil zanimljiv?
If pre-selected and successful in the tests, the recruiting services interested in your profile will contact you (via the e-mail address in your EPSO Account) and invite you for a competency test comprising interviews and/or other tests organised by the recruiting services.
EPSO does not provide information to candidates on which recruiting service is interested in them at any stage of the selection procedure.
Kolika je početna plaća ugovornog osoblja?
You can find more information about the employment conditions in the Conditions of Employment of Other Servants and in the Staff Regulations, as well as the latest information on salaries for officials and contract staff (annual update).
Kad i gdje ću polagati testove koje organizira EPSO u okviru stalnog postupka odabira CAST?
Only candidates pre-selected (shortlisted) by the recruiting services will be invited to sit the selection tests organised by EPSO.
If shortlisted, you will receive in your EPSO account an invitation to test. This invitation is usually published at least 2 weeks before the test date in your EPSO account. Please check your EPSO account at least every three calendar days. You must sit your test within the given timeframes.
The tests are computer-based multiple-choice tests. See more information on the IT and technical requirements for online testing
Koja će mi vrsta ugovora biti ponuđena?
The type of contract will depend on many elements including on the recruiting service.
For more information about the contractual arrangements, please refer to Chapter 5. Recruitment of the Call for expression of interest.
Mogu li biti odabran/odabrana u uži izbor za više od jednog profila i/ili funkcijske skupine?
Yes, you can be pre-selected (shortlisted) for more than one profile and/or function group.
If pre-selected more than once (by more than one recruiter) for the same profile in the same function group, you will only take the tests once.
If pre-selected for different profiles/function groups, you will be invited to sit the tests for these profiles/function groups in the order in which the requests were sent to EPSO by the recruiting services.
Neither the recruiter nor the candidates or EPSO can influence the order of test requests being processed.
Što trebam učiniti ako sam dobio/dobila poziv, no više nisam zainteresiran/zainteresirana za testiranje?
Ako više niste zainteresirani za testiranje, možete jednostavno odlučiti ne pristupiti testiranju.
Ako odlučite ne pristupili testiranju, to neće utjecati na činjenicu da ispunjavate uvjete, a vaša prijava neće biti blokirana.
U budućnosti će vas na testiranje moći pozvati i druge službe koje zapošljavaju novo osoblje.
Što trebam učiniti ako više nisam zainteresiran/zainteresirana za zapošljavanje?
If you are no longer interested in being tested and/or recruited for a specific profile/function group, you can simply stop confirming your interest via your EPSO account. Six months after the last confirmation of interest or update to your application for that profile/function group, the application will become invisible to recruiters.
You will be able to reactivate your application at any time in the future.
Nešto nije bilo u redu s jednim od pitanja s višestrukim izborom odgovora u testu u okviru stalnog postupka odabira CAST. Što mogu učiniti?
Should you have a serious doubt about the content of a test question please contact EPSO's Candidate Contact Service within one (1) calendar day (that is, by the end of the day which follows the day of the tests) clearly stating the circumstances and your candidate number (see the procedure in the Call for Expression of Interest).
If an identified item does not comply with the EPSO's quality criteria, the following corrective measures will be applied:
- The item will be corrected or taken out of the database;
- Corrective measures may be taken in instances where EPSO finds that a candidate was negatively impacted. In such cases, EPSO will grant to that candidate an additional point for each annulled question, up to a maximum of one point per question in total.
Candidates whose test results cannot be impacted by the outcome of their complaint - either because they achieved the pass scores or because they would not reach the pass score(s) even if their complaint were upheld - will not have corrective measures applied.
Complaints submitted after the deadline or complaints which do not clearly describe the contested question(s) and/or alleged error(s) will not be considered. Complaints merely pointing out alleged issues of translation, without specifying the problem, will not be considered.
Kako će se testirati moje znanje jezika za profil prevoditelja u okviru stalnog postupka odabira CAST?
EPSO tests will only assess your knowledge of language 1 (L1), which can be any of the 24 official EU languages. It will be tested through the verbal, numerical, and abstract reasoning tests in a form of multiple-choice questions. Your knowledge of L1 needs to be at least at level C1 (proficient user).
Your knowledge of language 2 (L2) (to be chosen from amongst English, French and German, but different from L1) will be tested by the recruiting services. Your knowledge of L2 needs to be at least at level B2 (independent user).
Further information on the above tests is published on our sample tests’ page.
Recruiting services may organise additional language tests.
Mogu li kreirati više od jedne prijave za profil prevoditelja u okviru „stalnog postupka odabira CAST”?
No. Creating more than one application for the same profile, including with different target languages is not permitted.
You can declare all your languages under ‘Linguistic skills’ in the application form if you have a working knowledge of more than two official languages. This will allow the recruiting services to find your application according to their specific language needs.
Imam invaliditet ili zdravstveni problem koji zahtijeva prilagodbu testova za odabir u okviru stalnog postupka odabira CAST. Što trebam učiniti?
You can request special adjustments of selection tests for the CAST Permanent procedure in your application form by ticking the box ‘special requirements’. You will also need to fill in a detailed information form on your special needs and send us relevant supporting documents.
Should you be granted reasonable accommodations for the tests organised by EPSO, you will be informed on the details before your test date. In some cases, defining and putting in place the necessary adjustments may take some time, and therefore you might be invited to take the tests during the next testing period. Should this be the case we will inform you as soon as possible.
EPSO will make sure that all pre-selected (shortlisted) candidates are invited and tested in the best possible conditions.
Please note that other (recruitment) tests are organised directly by the recruiting services. Should you need special adjustments at the stage of the recruitment tests, please inform the recruiter as soon as you have received an invitation for the recruitment tests. Please note that EPSO will not share any information regarding your condition or special needs with the recruiters.
Gdje mogu saznati više o radnim uvjetima ugovornog osoblja?
You can find more information about the employment conditions in the "Conditions of Employment of Other Servants" section in the Staff Regulations, as well as the latest information on salaries for officials and contract staff (annual update applicable from 14.12.2022).
Further information about the rules applicable to contract agents in the European Commission is available in the Commission decision C(2017)6760
For further information about the employment conditions in other EU institutions and bodies, we invite you to get in touch directly with their Human Resources services.
Zašto popratne dokumente ne mogu povezati s prijavom za CAST/P?
Candidates to contract agent selection procedures (CAST/P) cannot link supporting documents to their CAST/P application(s). Candidates will be notified by the recruiting services as to when they must provide documents supporting the declarations made in their application form. The recruiting services will determine which documents are acceptable.