EPSO Candidate Complaint Resolution Policy for Testing Events 

EPSO is committed to ensuring a fair and transparent examination procedure for all candidates. We recognise, however, that technical issues may occasionally arise during online exams.
To address this, we have established this Candidate Complaint Resolution Policy for Testing Events to guarantee swift and fair resolution of such issues. Our goal is to provide all candidates with a respectful and equitable examination process.

You can also download this policy in a WORD and a PDF versions. Currently only available in EN.