FAQs
I forgot my username (login). What should I do?
Question categories:
Single Candidate Portal (open competitions):
Please refer to the EU Login Help page.
If you do not find a solution to your issue, please contact the EU Login Helpdesk.
EPSO Account (contract staff selection procedures):
Go to this page and follow the instructions.
You will receive an email with further instructions at the email address linked to your EPSO Account. If you are still experiencing difficulties accessing your account, please contact EPSO support immediately.
Please note that EPSO staff will never ask you for your password by email. You should always sign in via a secure connection indicated by a padlock icon.