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How to navigate in the Single Candidate Portal

finger print

How to have access to the Single Candidate Portal. 
 

STEP 1: Authenticate using EU Login

 

sign in

In case not done yet,  Create your EU Login Account.

Enter your e-mail address and click on “Next”. You must not use any third-party sign-in option like the eID because you would lose access to the account containing your application/s.

You can only authenticate using the following:

1) PIN code

pin code


2) QR code

qr code

3) Trusted Platform

 

trusted platform

 

STEP 2: Accept the Data privacy policy.

GDPR page

 

STEP 3: Fill the form with the remaining data.

Once you have accepted the data privacy statement, you will be redirected to your profile in the Single Candidate Portal. Your first name and last name are prefilled in your profile. The e-mail address in your EU Login will also be automatically copied into your profile.

IMPORTANT: The personal data in your profile (your last name, your first name and your date of birth) must be identical to the personal data in your identity document bearing your photo (ID card or passport). If you have more than one family name or first name on your identity document, you must list them all.

profile form

Add an updated copy of your ID or passport any time via the “Add Nationality” button( see the picture above). If you are using an EU corporate email you are not obliged to do it.
You are not obliged to upload your picture.

You must indicate your mobile and your home phone numbers. If you have only one phone number, you can copy it in both fields. Only use the following format: + country code, followed by number. You must add at least one nationality. Start and end dates are not mandatory.

Please fill them and save the data to finalise your profile. Then click on Proceed to log-in.  

 

save and proceed to the portal

 

 

Navigating the Single Candidate Portal.

From the Single Candidate Portal homepage, you can:

homepage

 

My applications section.

You can find your draft and submitted applications through the My Applications link on the homepage of the Single Candidate Portal.

You can save your application any time to modify and submit it later. You must submit your application before the deadline in the notice of competition. Applications that are not submitted by the deadline are not considered. In line with the data privacy statement, they will be deleted 1 year after the deadline.

You can also withdraw your application until the deadline for applications is over.

Each application has a unique number. If you decide to edit an application that was previously validated, your application will get a new number.

submitted applications

IMPORTANT INFORMATION: 
You must not use any third-party sign-in option like the eID, 
Facebook or Google to create your EU Login account and Single Candidate Portal profile because you will eventually 
lose access to the account containing your application/s and risk not creating a valid account or to fail to reach the status 
of candidate in this competition (for detailed information 
please see How to create an EU LOGIN account). 

Are you currently working for the EU institutions or bodies?

If so, then you already have a corporate (internal) EU LOGIN.

There are two important situations for you to consider:

  1. You have a permanent contract as an EU official: in that case, you must use your current corporate (internal) EU LOGIN for your application via the Single Candidate Portal.
  2. You have a temporary contract as EU staff: in that case, you must create a new EU LOGIN, using a private e-mail address. 
    You should also use a personal computer, otherwise, your professional computer will use your corporate (internal) EU LOGIN by default. 
    For instructions on how to set up authentication factors for your external EU LOGIN account, please read  Can I register the same mobile phone for two different EU LOGIN accounts?

Candidates with a temporary contract must not use their corporate EU Login because they might eventually lose access to their profile in the Single Candidate Portal. 
EPSO declines any responsibility for the consequences of non-compliance with these instructions.

Single Candidate Portal – Translation into 24 languages

The Single Candidate Portal is available in 24 EU official languages. This is an important endeavour. 
In view of the Portal’s novelty, and despite our best efforts, EPSO cannot exclude that in a few cases, some sections of the Portal will not have been duly translated, or that the translations are not the best fit. In those cases, English is the reference language. We sincerely apologise in advance for those situations, and would also like to ask you for your help.

If you find such situations while using the Portal, or when filling in your application form (also available in 24 languages), we would be grateful if you could refer them to us by using the online Contact form. We will analyse it and make the necessary changes as soon as feasible.