FAQs
I forgot my password. What should I do?
Single Candidate Portal (open competitions):
Please refer to the FAQs on the EU Login help page: How to change/reset my EU Login password? - European Union
EPSO Account (contract staff selection procedures):
Go to this page and follow the instructions.
You will receive an email with further instructions at the email address linked to your EPSO Account. You will have 24 hours to activate your new password. After that period, the link will expire and you will need to submit a new password reset request.
If you are still having difficulty in logging into your account, contact EPSO support immediately.
If you are still experiencing difficulties accessing your account, please contact EPSO support immediately.
Please note that EPSO staff will never ask you for your password by email. You should always sign in via a secure connection indicated by a padlock icon.