FAQs
How can I change my personal data in my candidate account?
Open competitions (Single Candidate Portal)
If you are an EU staff member and your account was created using a corporate EU login, your personal data is imported from internal HR records (Sysper) and cannot be changed in the Single Candidate Portal.
If you are an external candidate and you created your account using your personal EU Login, you can request changes to your personal data via the “Contact us” menu in your account. All requests must be supported by an official document justifying the change.
Processing may take several days, so we kindly ask you not to submit multiple identical requests. You do not need to wait for the changes to be validated; you can go ahead and continue with your application/test booking.
Contract staff selection procedures (EPSO account)
Click on “Personal data” in your EPSO account and follow the instructions to edit your personal information.
To change your family name (surname), family name at birth, first name, date of birth, or citizenship, you must send a request with a copy of an official supporting document (e.g. passport, ID card, legal document) to EPSO-PERS-DATA@ec.europa.eu.
Once your request has been approved, the updated data will appear in your EPSO account.
Please note that requests may be refused if no supporting document is provided within five days.
Processing may take several days, so we kindly ask you not to submit multiple identical requests. You do not need to wait for the changes to be validated; you can go ahead and continue with your application/test booking.
Note that your validated new personal data will be taken into account for your validated applications.