Heike began her career in the private sector, working in the tourism and hospitality industry in Brussels and Gothenburg, followed by a role in an international audit firm.

She then moved to the public sector and joined the European Commission in 1996, initially serving in the finance and budget unit of the Directorate-General for Education, Training and Youth. Subsequent assignments included positions in the Directorates-General for External Relations and for Transport & Energy.

In 2003, Heike transitioned to human resources related functions, joining the newly established European Personnel Selection Office (EPSO) as a competition coordinator. She later worked in the HR unit of the Directorate-General for the Internal Market & Services before returning to EPSO in 2013. Since then, she has held several roles within EPSO, from Team Leader for test development, Deputy Head of Unit for e-selection & test development, to her current position as Acting Head of EPSO’s Outreach and Communication unit.