How should I upload / link my supporting documents?
Candidates must provide scanned copies of their relevant documents, supporting the information in their application form. These need to be:
A. uploaded to your EPSO account,
B. linked to your application form.
Details on the supporting documents to be uploaded can be found in the general rules governing open competitions attached to the notice of competition.
The deadline by when candidates must upload (to their EPSO account) and link (to their application) the scanned copies of the documents is published in the notice of competition.
A. Upload documents to your EPSO account
Please first upload the scanned copies of your documents to your EPSO account by clicking the "Upload supporting documents" button available in your EPSO account.
Your relevant supporting documents may be related to one of the following 4 file types:
- ID Card/passport,
- education and training,
- professional experience,
- other documents.
You can upload up to 20 files for categories 1, 2 and 4 and up to 50 files for category 3 (2MB max. per file). The number of documents that can be uploaded in the EPSO account cannot be increased.
The documents must be PDF or JPG. No other file formats are supported.
Consider renaming your document in case of an error message: use only one dot (.) before the file extension (pdf, jpg) and avoid special characters (_-/ etc.) or blank spaces in the file name.
You can view a previously uploaded document by clicking on the Display icon (eye shaped) and you can delete a document by clicking on the waste bin icon. You can only delete a document that is not yet or no longer linked to an application.
B. Link documents to your application
Once you have uploaded your documents to your EPSO account, you must link them to the relevant data in your application by clicking the button "Link supporting documents" available next to each application in the "Application(s)" tab of your EPSO account.
By clicking the button "Link supporting documents" you access the list of supporting documents uploaded to your EPSO account. The documents are grouped by "File type". For each entry under “Education and Training” and “Professional Experience” you must link a document previously uploaded in the corresponding file type. Your ID Card/passport must also be supported by a linked document.
You may execute the following actions:
- Display (view) the document (eye shaped),
- Link the document (chain shaped),
- Unlink all documents (All on top)
- Unlink the document (broken chain shaped).
Supporting documents will not be transferred to the recruiting services.
You can easily verify if a document is uploaded and/or linked to your application by clicking on the button "Link supporting documents" available in your EPSO account. When a document is linked its status appear as "Linked" and the date in which it was linked is visible.
C. How to delete a supporting document from your EPSO Account
To delete a previously uploaded document from your EPSO account, you must first unlink it from all applications to which it has been linked.
Once the document is unlinked, you can then delete it from the "Upload supporting document" menu on the left side of your EPSO account.