How to request reasonable accomodations step by step

Any disability or medical condition, either temporary or permanent, should not be an obstacle to a candidate’s participation in EPSO selection procedures. 

If you need reasonable accommodations (adjustments) for EPSO selection tests, due to a disability or a medical condition, please follow the following steps: 

STEP 1: REGISTRATION PHASE 

In the application form, answer "Yes" in the section entitled ‘REASONABLE ACCOMMODATION (ADJUSTMENTS) REQUIREMENTS’  and validate your application within the published deadline. 

STEP 2: INFORMATION PHASE 

Complete the information form regarding your specific adjustments (the link is in your application form).

Please make sure to attach all relevant supporting documents i.e., disability or medical certificates, reports etc. Please be aware of EPSO’s ‘No certificates no adjustments’ policy and remember to complete this phase within the published deadline.

STEP 3: EPSO ANALYSIS PHASE 

The EPSO accessibility team will analyse your request and evaluate which reasonable accommodations may be granted, if any. All personal and medical data are handled confidentially in accordance with EU data protection rules.
Reasonable accommodations are defined and approved based on your documented needs, the type of test and best international practices and expertise in this field. If a reasonable accommodation is granted, you will be informed of the details in due course before your test date. If you are not satisfied with the EPSO decision concerning your request, please contact us. 

STEP 4: TEST PHASE 

You will be invited to sit the EPSO selection tests, using your specific requirements and accommodations granted, in the best possible conditions allowing you to fully demonstrate your competencies and to compete on an equal basis with other candidates. 

STEP 5: FEEDBACK PHASE 

Your feedback matters. With a view to continuous improvement of our services, the EPSO accessibility team  will invite you, at the end of each selection test, to share your feedback regarding the accommodations granted.

Should you experience difficulties accessing some parts of our website or tools with assistive technology – please accept our apologies. We are working on improving our accessibility. 

Please contact us if you want to share your observations or to receive an accessible format or assistance.

Please note

• accommodations are granted on a case-by-case basis
• final arrangements may differ from the initial request
• multiple medical conditions do not automatically lead to cumulative accommodations
• a certificate is only accepted as sufficient if it explicitly describes the nature of your disability and justifies the requested reasonable accommodations

The list below provides examples of possible accommodations and IT equipment functionalities. It is non-exhaustive and non-contractual. EPSO will make every effort to provide the reasonable accommodations required.