When relevant, the field-related tests questions are based on the official texts in force on the date of publication of the notice of competition.
I’m preparing for a field-related test. Which version of the official texts, such as EU regulations or directives, should I take into account when preparing?
I have an ID document that does not bear my name and picture on the same side and I will soon take an online test. What should I do?
If your ID doesn’t bear your name and photo on the same side, please upload one single PDF file showing both sides of the ID to your EPSO account AND inform EPSO accordingly via the contact form.
The file has to be uploaded by clicking on "Upload supporting documents" in your EPSO account at the latest at 23:59 (Brussels time) on the following calendar day after the test.
My ID card is expired and I will soon take an online test. What should I do?
For the identification process during the online tests, you can use any other ID document as long as it is a valid official identity document that bears your name and photo on the same side (if not, please read this FAQ).
Please make sure that a copy of this document is uploaded in your EPSO account.
I have professional travel commitments on the day of the test, can I reschedule?
EPSO tests are organised on specific dates and times to ensure equality and fairness among all candidates.
According to EPSO’s Candidate Complaint Resolution Policy for Testing Events, professional commitments (meeting, conference, business trip) are NOT considered as exceptional circumstances or circumstances beyond the candidate's control.
Therefore, it is not possible to reschedule your test based on professional travel commitments.
I have personal travel commitments on the day of the test, can I reschedule?
EPSO tests are organised on specific dates and times to ensure equality and fairness among all candidates.
According to EPSO’s Candidate Complaint Resolution Policy for Testing Events, personal travel commitments are NOT considered as exceptional circumstances or circumstances beyond the candidate’s control.
Therefore, it is not possible to reschedule your test based on personal travel commitments.
There was a problem with a specific part of the written test or the field-related MCQ, what can I do?
Should you have a serious doubt about the content of a test (WT or FRMCQ), please contact us only via the contact form within 3 calendar days of the date of your tests, by describing what the question or test part was about (content) in order to identify the question or part concerned and explain the nature of the alleged error as clearly as possible. Please also mention your candidate number (see the respective Annex of the Notice of Competition).
If the identified test content does not comply with EPSO´s strict quality criteria despite thorough quality controls in place, corrective measures will be taken.
You will receive a reply to your complaint about the test content shortly before the publication of the test results in the candidates’ EPSO accounts.
Do I have to book an appointment for my online test?
No, candidates are no longer required to book a testing appointment in advance. With EPSO’s new external test provider, all candidates will be invited to sit their tests on the same day and at the same time.
The exact date and time of the tests are published on the relevant competition page as soon as they are available. Please note that it is not possible to modify the time or date of your tests.
What is the written test?
Under the term written test, there are three different types of tests that EPSO will use according to the needs expressed by the recruiting services in line with the relevant notice of competition:
- Written test (WT) related to the field(s) of the competition, assessing only written communication skills.
- Field-related written test (FRWT), assessing written communication skills and knowledge in the relevant field of the competition.
- Free-text Essay on EU matters (EUFTE), assessing only written communication skills.
Candidates will be required to respond to the test assignment(s) based on the documentation provided by EPSO and related to the field(s) of the competition.
The written test is not a language test. Candidates will be assessed on the basis of the specific ‘anchors’ listed below (‘anchors’ are the elements taken into consideration by test markers (i.e. assessors) when assessing a given competency).
‘Anchors’ for written communication skills:
The candidate:
- structures the written communication with a logical flow of ideas.
- writes concisely without use of unnecessary words and sentences.
- presents subject-matter in an understandable way.
- adapts/tailors their writing to match the intended audience and purpose.
- uses the information provided to deal with the assignment.
What is a Subject Matter Expert (SME)?
In the context of EPSO’s selection procedures (competitions) a subject matter expert, or SME for short, is someone whose job is to participate in the process of creating certain types of written tests, such as field-related questionnaires.
SMEs are officials from the EU institutions and bodies served by EPSO. They take on this task for a limited period of time, in parallel with their usual work. Officials become SMEs on a voluntary basis, following a dedicated call for interest. They are nominated formally by their organisation of origin and must have a relevant profile in terms of knowledge or expertise in order to participate in the process of test development. They must have no conflict of interest as regards their competition in order to be confirmed as SMEs.
Nominated SMEs are trained by EPSO on test development methodologies before they take up their duties and continue to receive specific support from EPSO throughout their assignment.
Every test development process is analysed by EPSO’s team of psychologists in order to detect any possible bias. EPSO ensures that the process follows the agreed standards for large-scale selection procedures such as the ones organised by EPSO.
What is a ‘marker’?
In the context of EPSO’s selection procedures (competitions) a marker is someone whose job is to assess the quality of the candidates’ performance as regards free-text selection tests (e.g. case study, translation and linguistic revision tests, essay), by attributing a corresponding mark (value). Another word for marker could be assessor or evaluator.
Markers are officials from the EU institutions and bodies served by EPSO. Officials become markers on a voluntary basis, following a dedicated call for interest. They are nominated formally by their organisation of origin and must have a relevant profile in terms of knowledge or expertise in order to mark EPSO selection tests. They must have no conflict of interest as regards their competition in order to be confirmed as markers.
EPSO’s assessment process always involves at least one selection test requiring two markers, with a view to improving the objectivity and fairness of the process. Marking is a double-blind process, i.e. markers are not informed about the identity of the author of the scripts, and do not know the mark provided by the other marker. Every marking exercise is analysed by EPSO’s team of psychologists in order to detect any possible bias or inequality of treatment. In case of significant discrepancies between the two markers, a third marker is called in by EPSO to assess the tests in question and to provide a definitive mark.
Nominated markers are trained by EPSO on assessment methodologies before they take up their duties and continue to receive specific support from EPSO throughout their assignment.
What are the instructions for sitting the computer-based tests?
Please check the Notice of Competition or Call for Expression of Interest of your selection procedure for the number of questions, duration and pass scores for the tests.
All EPSO test are organised online. Please check the IT and technical requirements for online testing with EPSO’s new provider. Specific information on the use of Corporate computers for online tests is also available. Detailed instructions for the online tests are sent together with the invitation for the tests via the candidates’ EPSO Accounts and afterwards via the external contractor through email.
Why did EPSO introduce online tests?
Transition to online testing for all EPSO competitions is a strategic choice endorsed by its Management Board (EPSO’s interinstitutional governing body). Our objective is to be faster and more modern, while contributing to the EU’s ‘green policy’ and ensuring cost efficiency. This is an evolutionary development bringing EPSO in line with current international standards for large-scale staff selection procedures.
EPSO understands that online testing is new to many people. We want to make sure that all candidates can become familiar with the way online testing works in practice. For that reason we have created a number of public notes aimed at giving you as much information and guidance as possible, before you even apply to our selection procedures and are invited to test.
Since 2023, all competitions have been run via online tests as decided by EPSO’s management board. This brings a significant gain cost and efficiency-wise, and it is also more environmentally friendly.
Online testing via our external contractor enables candidates to sit the tests from any location while maintaining the integrity of the tests.
Online testing allows EPSO to progress faster with competition organisation.
Can I use my corporate PC for the online tests?
The online tests require a third party – an external contractor – to take control of your computer while you take the test. Among other things, this prevents candidates from browsing the internet or running applications outside the remit of the tests.
In order to enable online selection tests to run on a corporate computer – including those made available to staff of EPSO’s institutional clients (e.g. the European Commission, the European Parliament, the Council of the EU and others) – multiple security controls would have to be disabled, relaxed or changed by an authorised administrator.
Understandably, corporate stakeholders must ensure that the risks to their digital environment are reduced to a minimum and that’s why candidates can usually not use their corporate PC for the remotely proctored tests.
To learn more about the security constraints involved, read Why can't I use my corporate computer for EPSO's online selection tests? | EU Careers (europa.eu).
Are my MCQ test results valid for other selection procedures?
Your test results in an open competition can only be taken into account for the relevant competition, not for other competitions or CAST/P selection procedures. Exception: under certain conditions, your test results for a CAST/P selection procedure can be valid in the context of other CAST/P selection procedures.
What are the main instructions to apply for an EPSO selection procedure?
- Before starting with your application, make sure that all the details in your EPSO account are up-to-date.
- You must read the Notice of Competition/ Call for Expression of Interest and the General rules to make sure you meet all the eligibility requirements.
- You will find the link to apply on the EU Careers website once the registration period opens.
- Leave yourself plenty of time to complete your application, as it requires considerable work. The responsibility to validate your application before the deadline is entirely yours.
- Before validating your application, check the content of the application tab by tab as once validate the application can no longer be modified.
- You must complete your application in the language specified in the Notice/Call.
- Indicate any special arrangements needed for taking the tests. Information is also available on EPSO’s web site. Contact us immediately if you need help with your online application.
- You should only copy/paste from a pure text file (.txt), using a simple word processor (e.g. NotePad on Windows, TextEdit on Mac OS X) to avoid inserting unnecessary spaces or incompatible characters.
- Avoid using the ‘forward’ or ‘back’ browser buttons to move through the application form and when moving between different application forms in your EPSO account (for example to access data from your previous applications) but use the on-screen buttons instead.
- EPSO’s systems support the most commonly used Internet browsers. If you encounter issues, please consider changing the browser first before contacting us. The use of mobile devices to fill in the application form is not recommended.
- As soon as you start your application, you will receive an application number. Please always mention this number in your correspondence with EPSO
- Candidates must upload and link documents supporting their declarations in the application form by the deadline in the notice of competition. Candidates should not upload documents for their applications for contract agents’ profiles.
- Questions sent to the EPSO Candidate Contact Service during the last days of the application period might not be answered before the deadline for applications.
How are online tests organised?
All competitions are run via online tests. EPSO started this transition during the pandemic, and the vast majority of candidates have welcomed the flexibility provided.
Online testing via our external contractor allows candidates to sit the tests securely in a remote location with their own computer.
When taking an online test, candidates will be continuously monitored using various monitoring tools.
Exams are continuously monitored for suspicious activity or behaviour by video and audio recordings.
Who should I contact to get an attendance certificate for my computer-based tests?
After validating your test(s), you will receive one automated email per test from our service provider that can also be used as a certificate of attendance (f.ex. for justifying special leave).
You will receive these email(s) at the email address linked to your EPSO account. Please note that these emails are sent by default in English and that EPSO does not issue any additional attendance certificate.
Should you not receive these emails, please check your spam folder first and then reach out to TestWe via the chatbot.
What are the competencies candidates must demonstrate during the competition tests?
The Competency Framework defines the competencies that are considered essential to perform effectively in any given job, by the EU institutions and bodies that EPSO serves. Some of those competencies are assessed by EPSO during the selection phase, others are assessed by the EU institutions and bodies themselves during the recruitment phase. Please keep in mind that for the more specialised profiles, the EU Institutions are looking for candidates that are highly qualified in their field of expertise. Information on the field-related competencies, as well as on the tests evaluating both the general and field-related competencies, can always be found in the Notice of Competition, the only official document that contains detailed information about the actual tests used by EPSO for a given competition. All notices are published in the Official Journal of the European Union.
Please consult the general competencies and their respective anchors (‘anchors’ are the elements taken into consideration by test markers (i.e. assessors) when assessing a given competency).
Why does EPSO use multiple-choice computer-based reasoning tests?
The main objective of EPSO's reasoning tests is to measure key reasoning abilities for all future EU officials, not to cut down candidate numbers. Based on well-established scientific studies, these tests have the highest predictive value of future job performance (compared to purely knowledge-based tests). Even though candidates within the same competition do not receive the same questions, the level of difficulty of the individual tests delivered to each candidate is identical, thereby ensuring equal treatment. The validity and reliability of multiple-choice computer-based tests has been confirmed by European Court of Justice case-law, and the Court also confirmed that these tests comply with the principle of fair and equal treatment. At the same time computer-based tests allow EPSO to test huge numbers of candidates in a very short time in an efficient and user-friendly manner.
How are EPSO tests designed?
EPSO's tests are developed and monitored carefully by its team of in-house occupational psychologists together with carefully selected Selection Board Members from across the EU Institutions. EPSO consistently monitors the latest innovations in test development based on scientific research and has in recent years introduced online testing in its selection procedures.
How is the 'threshold' defined?
In order to define the threshold, candidates' scores are ranked in descending order. The board then selects the top-ranking candidates that can be invited to the next stage of the competition. The threshold is the score of the last candidate on this list.
Who is invited to the next stage?
As only a set number of candidates can go through to the next stage, only those with the highest scores are invited. These candidates have a score equal to or above the threshold.
A list of successful candidates is drawn up by the Selection board in descending order of the total score obtained.
Where can I find further information on the tests?
The complete list of tests for a specific selection procedure is available in the notice of competition/call for expression of interest.
You can find some samples of the different tests on our website on the dedicated page.
With the exception of the sample tests, EPSO does not provide any preparatory learning material or guidance regarding taking the tests. Some Member States organise courses for training EU nationals for the European Institutions' open competitions. To find out more, please check the information on the same page.