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FAQs

Who should I contact to get an attendance certificate after for my computer-based tests?

Question categories:

For open competitions:

At the end of each completed session, downloadable PDF certificates of attendance, for the prerequisite check and tests, are published in the Finished sessions space (checkered flag) of your TAO account.

For contract staff selection procedures:

After validating your test(s), you will receive one automated email per test from our service provider that can also be used as a certificate of attendance (f.ex. for justifying special leave).

You will receive these email(s) at the email address linked to your Candidate account. Please note that these emails are sent by default in English and that EPSO does not issue any additional attendance certificate.

Should you not receive these emails, please check your spam folder first and then reach out to TestWe via the chatbot.