On 14 June, EPSO organised its first large testing session with a new test provider. 2487 from 2862 registered candidates (87%) have successfully submitted their exam copies. EPSO received 229 complaints from 185 candidates within the deadline. The complaints related to the user-friendliness of certain technical features on the platform (mainly calculator, scratchpad and camera); virtually no blocking issues were reported. A previous issue with the timer was solved completely. This can be considered a good outcome and noteworthy improvement compared to the CAST testing events organised in 2023. EPSO is committed to seeking continuous improvement in the candidate experience in cooperation with the test provider. EPSO investigates each individual complaint and follows it up accordingly, including the offer of a new testing opportunity to candidates, when warranted.

Only for the attention of candidates invited for the tests on 14/06/24 (please check your EPSO Account). In this document you will find important and urgent information regarding the remotely proctored tests planned on 14 June 2024. Further information by TestWe will follow.

A new important document: Addendum to the call for expressions of interest has been published concerning the CAST Permanent selection procedure.

EPSO is pleased to announce that a new CAST selection exercise is planned for 14 June 2024. This selection exercise will be organised with a new test provider. For that reason, some changes will be introduced in the testing procedures. Candidates, for instance, will no longer be required to book their testing window in advance. Instead, all candidates will be invited to sit for their test at the same time on the specified date and time. Invited candidates will receive more detailed information from EPSO by mid-May 2024, through their individual EPSO Account, and from the new test provider through their e-mail address (as per their EPSO Account).