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How to create an EU LOGIN account

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  1. Open the link https://webgate.ec.europa.eu/cas in your Internet browser.
     
  2. Check whether you already have an EU Login account associated with your email address by typing the address and clicking “Next”. In that case, and you don’t remember your password, click on "Lost your password?".
     

  3. If you don’t have an external EU Login account yet, click on "Create an account".

    create an account link on the form
     

  4. Complete the first four fields, insert characters shown on the picture in the field Enter the code, tick the box “privacy statement” and then click "Create an account".

    IMPORTANT: The personal data in your EU Login account (your last name, your first name and your date of birth) must be the identical to the personal data in your identification document bearing your photo (ID card or passport). If you have more than one family name or first name on your identity document, you must list them all. 

    form with name email to create an account

    The letters in the captcha image may be written in either upper or lower case in the box above the drawing. In case of difficulty reading the distorted characters, it is possible to request a new sequence by clicking or to listen to the audio version by clicking play button . Note: the captcha might not be required depending on the level of security of your internet browser/PC set-up.
     

  5. After registration of the request, the following message is displayed:

    message successful registration

    After a few minutes, a message from the Authentication service of the European Commission is sent to your email address. If the message doesn’t arrive, please check your spam or junk-folder.
     

  6. Open the email and click on the link to create the your password.

    email text with link to click

    You only have 24 hours to complete this operation. If this time is passed, the link will be expired and you have to select the "Lost your password" option (see point 2) to receive a new password reset link.
     

  7. Complete the field "New password" with the password you wish to use and following the instructions. Type your password again in "Confirm new password" and click on Submit.

    new password form


     

  8. The system informs you that the password is accepted. 

    proceed link

    Click on "Proceed" to log into your EU Login Account.

    9. Download the EU Login Mobile App to your mobile phone. You will need this later to comply with a multi-factor authentication.

mobile app

 

Once the EU Login mobile app is installed, please visit this link: https://webgate.ec.europa.eu/cas/userdata/myAccount.cgi to enrol your device with your EU Login account.

link your mobile to your account

Additional information and Frequently Asked Questions on the EU Login are available at EU Login Help

In case of issues with the creation of or the access to your EU Login account, please contact EPSO via the contact form.