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'Crisis management, migration and internal security competition' – EPSO looking into some technical issues with automated proctoring

EPSO is currently running a competition for Administrators in the fields of crisis management, migration and internal security. Online testing using automated proctoring took place between 9 and 11 October 2023.

EPSO has been working closely with its external contractor, Prometric, to improve the online testing experience for candidates. Many candidates have tested successfully. However, we are aware that there are still a number of candidates who have experienced technical difficulties preventing them from connecting to the test platform or reaching the helpdesk soon enough to restart their connection or to solve other technical issues.

We are paying particular attention to those cases and working hand in hand with our contractor with a view to providing candidates in these specific situations with retesting opportunities. A retesting window is already planned for 25 October 2023. EPSO will communicate with the candidates in question via e-mail (sender: EPSO CONTACT).

Please understand that EPSO will not be able to process requests or complaints lodged outside the foreseen deadline of three (3) calendar days.

Reference number: 
EPSO/AD/403/23 - 1, EPSO/AD/403/23 - 2

Last modified
12/10/2023 - 11:16