• Before starting with your application, make sure that all the details in your EPSO account are up-to-date.
• You must read the Notice of Competition/ Call for Expression of Interest and the General rules to make sure you meet all the eligibility requirements.
• You will find the link to apply on the EU Careers website once the registration period opens.
• Leave yourself plenty of time to complete your application, as it requires considerable work. The responsibility to validate your application before the deadline is entirely yours.
• Before validating your application,  check the content of  the application tab by tab as once validate the application can no longer be modified. 
• You must complete your application in the language specified in the Notice/Call.
• Indicate any special arrangements needed for taking the tests. Information is also available on EPSO’s web site. Contact us immediately if you need help with your online application.
• You should only copy/paste from a pure text file (.txt), using a simple word processor (e.g. NotePad on Windows, TextEdit on Mac OS X) to avoid inserting unnecessary spaces or incompatible characters.
• Avoid using the ‘forward’ or ‘back’ browser buttons to move through the application form and when moving between different application forms in your EPSO account (for example to access data from your previous applications) but use the on-screen buttons instead.
• EPSO’s systems support the most commonly used Internet browsers. If you encounter issues, please consider changing the browser first before contacting us. The use of mobile devices to fill in the application form is not recommended.
• As soon as you start your application, you will receive an application number. Please always mention this number in your correspondence with EPSO
• Candidates must upload and link documents supporting their declarations in the application form by the deadline in the notice of competition. Candidates should not upload documents for their applications for contract agents’ profiles.
• Questions sent to the EPSO Candidate Contact Service during the last days of the application period might not be answered before the deadline for applications.

Go to this page and follow the instructions.

We will send you an email with further instructions to the e-mail address in your EPSO account. You will have 24 hours to activate your new password after which the link will not work and you will need to resubmit the password change request.

If you are still having difficulty in logging into your account, contact EPSO support immediately.

Note: EPSO staff will NEVER ask you for your password via email. You will always sign in via a secure connection indicated by a little padlock.

Go to this page and follow the instructions.

We will send you an email with further instructions to the e-mail address in your EPSO account. If you are still having difficulty in logging into your account, contact EPSO support immediately.

Note: EPSO staff will NEVER ask you for your password via email. You will always sign in via a secure connection indicated by a little padlock.

Accessibility is very important to EPSO. We continually work to improve the accessibility of our communication and selection procedures.

However, if you run into difficulties linked to the accessibility of your EPSO account or of our website, please contact us straight away to share your observations, problems and recommendations.
If necessary, EPSO produces adapted formats accessible to assistive technology

For more information on EPSO's work to improve accessibility please visit our webpage dedicated to equal opportunities.

Check that you are using the right login and password (see 'Forgot your username/login? / Forgot your password?').

Reminder: you are not allowed to create more then one EPSO Account, but in case your EPSO Account was deleted, you can create a new one for your future applications. Your EPSO Account might have been deleted in line with our privacy statement on personal data protection. In summary, we regularly delete the following accounts:

• EPSO Accounts with no applications and which were created more than one year ago
• EPSO Accounts with at least one application, and where all your applications meet one of the following criteria:
  • You were admitted to a Reserve List of successful candidates and you were recruited more than one year ago;
  • You were admitted to a Reserve List of successful candidates and you were not recruited, but the Reserve List is now closed;
  • You were not admitted to a Reserve List of successful candidates and the selection procedure has been closed for more than one year.

You can only have one EPSO account and you may be excluded at any stage of the selection procedure for having more than one account.

You can check if you already have an EPSO Account here: Forgot your username/login? Enter one by one all the e-mail addresses you might have used to create an EPSO Account and check if you receive a message to that e-mail address.

You can then also retrieve the password to access your EPSO account again: Forgot your password?

If you still cannot log in, if you cannot remember or no longer have access to the email in your EPSO Account please contact us immediately. If you send us a copy of your ID or passport and provide us with your new email address, we can change the email in your EPSO Account.

If you need to change your email address and you still have access to the one linked to your EPSO Account:

You can change your communication email address in your EPSO account yourself, by clicking on “Personal data” and then on "Edit my personal data". Do not forget to save after you have introduced the change.

Once you have linked your new email address to your EPSO account, please contact us again urgently via the contact form to confirm that you have completed the change, so that we can inform our contractor about the change in your email address.

If you need to change your email address and you don’t have access to the one linked to your EPSO account any more:

Please send us a new message via the contact form together with the copy of your ID card or passport showing your date of birth. We will then be able to identify you in the system and change the email address for you.

The EPSO Account is the electronic record of your personal details and all applications for EPSO selection procedures. A direct link to create or log in to your EPSO Account is available on all pages of the EPSO website.

It is also used by EPSO to send messages to candidates. You should therefore consult your EPSO Account every three calendar days.

Before applying, you will be prompted to create an EPSO Account, if you do not already have one.

You can only have one EPSO Account, which you should use for all selection procedures. It is strictly forbidden to have more than one EPSO account and you may be excluded at any stage of the selection procedure for having more than one account. Please contact us if you are unsure.

In order to create your Account, simply click on the link "Create your EPSO Account" and fill in all the required information.

Your personal details and the access details to your EPSO account must always be updated.

If, at any stage in the procedure, EPSO finds that you have created more than one Account, you may be excluded (see the General Rules governing Open Competitions attached to the Notice of Competition).

Apply online for one of the selection procedures published on the EPSO website. You need to have an EPSO account to be able to apply. Spontaneous applications cannot be taken into account.