If you have more than one profile in the Single Candidate Portal, make sure that you are using the right username (EU Login) to log in.  

Most login issues with the Single Candidate Portal are related to EU Login. Please refer to the EU Login helphttps://trusted-digital-identity.europa.eu/eu-login-help_en page. 

If you do not find a solution to your issue, please contact the EU Login Helpdesk here: Still need help? - European Union . 

In case your issue cannot be solved by the EU Login helpdesk, please send EPSO a message via the contact form.