Information Technology Officer - Project Management Profile

About the Agency

We are eu-LISA, the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice. We help implement the European Union’s policies by designing, developing, and operating large-scale information systems in internal security, border management, and judicial cooperation. 

Our teams develop and manage the technological architecture of the Schengen area and the EU justice domain. By equipping law enforcement and border management operators and juridical practitioners with cutting-edge technological infrastructure, we help ensure security and justice for citizens. 

With a workforce of more than 24 nationalities, eu-LISA embraces an international work environment and values collaboration among colleagues from diverse backgrounds. Join us to become part of our organisational culture that fosters inclusivity and diversity. Our belief is 'Together as one, we are making it happen'. We want our people to feel respected, valued and empowered.

Please visit our website and discover more about eu-LISA’s core activities.

About the unit

The Programme and Solutions Management Unit (PMU) is responsible for delivering all programmes and projects within eu-LISA’s Digital Solutions Operations Department ensuring compliance with agreed scope, budget and quality parameters. The unit oversees all Justice and Home Affairs (JHA) information systems and solutions entrusted to eu-LISA, including the interoperability architecture and identity management portfolio. 

All programmes and projects within the unit are managed by dedicated programme and project teams responsible for coordinating the delivery and evolution of all new and existing large-scale IT systems. In this role, PMU teams lead and coordinate all expert teams across eu-LISA, ensuring effective collaboration and contribution in line with their respective area of expertise. 

Within its area of expertise, the unit also coordinates activities supporting the procurement of products and services from external vendors and is responsible for the management of the associated contracts, including project quality assurance. In line with the applicable legal framework, PMU prepares and submits regular reports on programme and project implementation to the Agency’s Governance Bodies.

About the job

eu-LISA aims to establish a reserve list from which to source the best talent. Working under the supervision of the respective Head of Sector/Program Manager and reporting to the Head of the Programme and Solutions Management Unit, you will support eu-LISA’s mandate and ensure that the Agency achieves its objectives, enhances its reputation, and answers stakeholders’ needs. 

Your tasks will include a wide range of responsibilities that may extend beyond the following list: 

• Monitoring and reporting overall project progress, resolving issues and initiating corrective action, where necessary. • Defining and implementing project governance. 
• Managing projects risks, issues and compliance matters, including mitigation strategies and follow-up with stakeholders. • Coordinating and steering project teams in charge of the implementation of large-scale IT systems. 
• Managing projects end-to-end across their different stages from initiation to closure. 
• Developing and overseeing project plans, project schedules and reporting systems, budgets, quality standards and overseeing their implementation. 
• Managing activities related to public procurement and contract management, including activities linked to tender procedures, preparation of technical specifications, evaluation, verification and reporting to ensure sound financial management in procurement activities, contribution to vendor-selection criteria and best practices and other related activities. 
• Defining and monitoring quality procedures, standards and specifications and ensure contractors compliance with agreed requirements and contractual obligations. 
• Maintaining effective communication and information sharing and co-operation with internal and external stakeholders.

Eligibility criteria

To be eligible for recruitment and selection, you need to meet the following formal criteria, which need to be fulfilled by the deadline for application: 

General conditions 

1. You are national of one of the EU Member States or Norway, Iceland, Liechtenstein, or Switzerland and you enjoy full rights as a citizen. 
2. You produce the appropriate character requirements for the duties involved. 
3. You are physically fit to perform your duties. 
4. You have fulfilled any obligations imposed on you by the laws concerning military service. Education. 
5. You have a level of education which corresponds to completed university studies attested by a diploma provided that the normal period of university education is three years or more. 

Only qualifications awarded in an EU Member State or that are subject to an equivalence certificate issued by an authority in a said EU Member State shall be taken into consideration. 

Language 

You have a thorough knowledge (C1 level) of one of the 24 EU official languages and a satisfactory knowledge (B2 level) of another EU official language for the performance of your duties.

Selection Criteria

eu-LISA aims to establish a reserve list from which to source the best talent. The suitability of candidates will be assessed against the following criteria during different stages of the selection procedure: 

Professional experience and knowledge 

1. Proven professional experience and ability to perform the duties mentioned under Section “About the Job”. 
2. Experience in IT project management and methodologies and Agile practices. 
3. Experience in managing complex project contracts, including associated budget responsibility, contract performance monitoring and financial oversight. 
4. Proven ability to synchronise timelines, scope and resources across a complex project portfolio. 
5. Knowledge of modern ICT architectures, systems and infrastructure.

Personal competencies 

1. Ability to act upon eu-LISA’s values and guiding principles (We get the job done - We take ownership - We are all role models - We act together as one). 
2. Strong interpersonal and communication skills with the ability to establish and maintain effective and constructive relationships with internal and external stakeholders, and to understand and anticipate their needs and expectations to find the best solutions for the business. 
3. Strong critical thinking and problem-solving abilities to analyse and resolve complex challenges, to identify and evaluate the possible courses of action, and to make and implement sound and timely decisions. 

Language 

1. Strong communication skills in English at least at the C14 level. 

Advantageous 

1. Certification(s) relevant to the profile, such as Project Management Professional (PMP) Certification, PRINCE2 Foundation / Practitioner Certification, Agile Project Management (Agile PM) Practitioner Certification, Scaled Agile Framework (SAFe Agilist Certification), and any other relevant certificate in the field.

What we offer

Competitive salary package composed of a basic salary and various allowances: 

• eu-LISA offers a competitive salary package. To begin with, the salary is determined by the grade for which you have applied. In addition, your future salary is based on the total number of years of professional experience and adjusted to the cost of living in your place of employment. 
• Depending on your individual and family situation, you may be eligible for various allowances such as expatriation, installation and household allowance, dependent education allowance, ensuring your financial comfort. It is important to note that salaries are exempt from national taxation, as they are subject to a tax raised by the EU. 

Additional benefits: 

• Your health and safety are our priority. We offer a wide range of additional benefits such as health insurance, including sickness and accident insurance, hospitalisation, dental care, and preventive medicine coverage. If you desire, your family members can be covered as well. In addition, we provide a generous EU pension scheme (defined benefit plan) that becomes available after completing 10 years of service within EU Institutions/Agencies or upon reaching the pensionable age from the EU pension scheme, to which both the Agency and you make contributions. 

Our Mental Health and Well-being Program me:

• comprehensive programme prioritises a healthy work-life balance, including amongst other reimbursements for health and fitness activities. Staff can also benefit from on-site gym facilities in both Strasbourg and Tallinn, as well as sauna facilities available in the Tallinn office. 

Training and Development Opportunities: 

• We invest in your professional development and personal growth. You will have access to a wide range of training programmes and learning resources. 

Flexible Work Arrangements: 

• While you will be required to relocate permanently to the place of employment or its surrounding areas, you can enjoy a healthy balance between teleworking from this place and office presence within our hybrid working arrangements. Additionally, you can telework from outside of your place of employment for up to 10 days per year. 

Generous Holiday Package: 

• You will receive at least 24 days of annual leave per calendar year, additional leave days may be granted for age and grade, and home leave to travel to your home country, if applicable. Some special leave can be granted for certain circumstances such as marriage, childbirth, and more. On top, you will benefit from an average of 18 eu-LISA holidays, including the Agency’s end of the year closure. 

Education for children: 

• We offer access to an accredited European School in all our three sites, ensuring opportunities for your children.

Application process and next steps

Ready to join us in building a safer Europe? Apply now! Before submitting your application, you should carefully check whether you meet all eligibility requirements. 

Please complete your application form via the e-recruitment platform here. eu-LISA does not accept applications submitted by any other means (e.g., e-mail or post), or any spontaneous applications. Your application should contain personal details, educational background, professional experience, language proficiency, motivation letter, and responses to pre-screening questions, if applicable. Candidates are requested to support their application with adequate, concise examples of their work experience and qualifications, especially if not directly addressed in the duties listed in the application under professional experience. 

Please note that if at any stage of the selection procedure it is established that any of the requested information provided by a candidate is false, they will be disqualified. If a candidate reaches the reserve list stage, they will be requested to supply documentary evidence in support of the statements that they made for this application. If you encounter any difficulties during the application process or have any further questions, please do not hesitate to reach out to the Talent Acquisition Service. Feel free to send an email to 

eulisa-RECRUITMENTeulisa [dot] europa [dot] eu (eulisa-RECRUITMENT[at]eulisa[dot]europa[dot]eu)

Equal Opportunities Employer

As an equal opportunity employer, we are committed to recruit and value individuals with diverse backgrounds and experiences, and to foster an inclusive working environment, where everyone can be themselves. We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation, disability or neurodiversity. 

Candidates requiring reasonable accommodation during any stage of the selection procedure (e.g. written tests or interviews) are encouraged to inform the Agency in advance. Supporting documentation may be requested where appropriate. We will make every reasonable effort to provide the necessary accommodations and to ensure your full and equal participation in the selection process. 

Join our diverse team, where you will have the opportunity to grow both professionally and personally while enjoying the journey.