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How do I reschedule my computer-based MCQ tests?

During the booking and testing periods you can reschedule your remotely proctored multiple-choice question test appointment, subject to availability and under the following conditions:

  • you should first wait until the original booking confirmation uploads in your EPSO account (normally within 24 hours of booking) as it contains the confirmation number and code you will need in order to reschedule the appointment;
  • you can reschedule your original appointment up to the day before;
  • you can only choose from the appointments shown in the system;
  • you must complete the rescheduling procedure to the very last screen, failing which your original appointment will remain valid;

​Prometric's booking management system is accessible via the link in the booking confirmation in your EPSO account. Full details on the procedure are published via the invitation letter.