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Before contacting us, please make sure you have read our FAQs carefully. Most of the questions we receive have already been answered in this section.

For other queries not found in the FAQs, please select the appropriate contact form below.

Questions/Comments

Need help with EU career opportunities?

  • Contact the EUROPE DIRECT Contact Centre (in any of the 24 EU official languages) for general information about EU careers and selection procedures.
  • For questions about your selection procedure, application, or tests, please contact EPSO directly.
    After submitting your question, you will receive an email acknowledgement with a reference number. If you don’t receive the acknowledgement within 5 minutes, please resubmit your message.
    Incomplete questions may not be processed within the usual deadline and could delay the follow-up.

                - Standard reply time: within 5 working days

                - Complex queries or those needing translation may take longer

Read how your personal data will be handled.

Complaints

If you want to make a complaint on your application for one of our selection procedures, please submit your complaint via our form.

After the successful submission of your question, you will receive by e-mail an acknowledgement with a reference number. Please mention this reference number in all subsequent correspondence with EPSO on the same subject. If you do not receive the acknowledgement after 5 minutes, please submit the message again.

Before submitting your complaint please:

  • Complete the online contact form carefully.
  • Select the correct reference of your selection procedure.
  • Indicate your application number as shown in your candidate account.
  • Read our Complaint Resolution Policy carefully

Incomplete or incorrect complaints may not be processed within the usual deadline, which could result in losing your chance to continue in the selection process.

For competitions managed in the Single Candidate Portal, submit all correspondence exclusively via the portal. Learn how to communicate in the Single Candidate Portal.

Postal address

European Personnel Selection Office
L-107
B-1049 Brussels
Belgium

Contacts in your Member State


Some EU member states offer training and support for EU nationals. 

See the list of contacts in your Member State to find out if and how they can support you.